A large brick wall with the word 'BUSINESS' prominently displayed in black letters. The wall is lit by natural daylight, casting gentle shadows along its surface. The ground at the base of the wall has some patches of grass and is bordered by a concrete sidewalk. There are three metal fixtures attached to the lower part of the wall.

Effective Date: March 2026

This Privacy Policy explains how RAJMATA JIJAU collects, processes, and protects personal and business information when users access its services.

We are committed to maintaining transparency and protecting user privacy in accordance with applicable Indian laws and messaging platform policies.


1. Introduction

RAJMATA JIJAU provides digital communication services including messaging solutions through WhatsApp Business API and RCS platforms.

This Privacy Policy outlines how personal information is collected, used, stored, and protected.

By using our services, users agree to the data practices described in this policy.


2. Information We Collect

User Information

We may collect:

  • Business name
  • Contact person details
  • Email address
  • Phone number
  • Billing details

Device Information

We may collect technical data such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Log data

Message Data

To deliver messaging services, we may process:

  • Sender and recipient numbers
  • Message timestamps
  • Message templates
  • Delivery status reports

Cookies & Tracking

Our website may use cookies to track user interaction and improve service functionality.


3. Purpose of Data Collection

Data collected by RAJMATA JIJAU may be used for:

  • Service delivery
  • Account management
  • Customer support
  • Billing and payment processing
  • Technical troubleshooting
  • Security monitoring
  • Compliance with regulatory requirements

4. Consent for WhatsApp & RCS Data Processing

By using our messaging services, users consent to the processing of messaging data required to deliver communications via:

  • WhatsApp Business API
  • RCS messaging infrastructure
  • Telecom operator networks

Users must ensure that recipients have provided prior consent (opt-in) before sending messages.


5. Legal Basis for Processing

Personal data may be processed based on:

  • User consent
  • Contractual obligations
  • Legal compliance requirements
  • Legitimate business interests

6. How We Use Collected Data

Data may be used to:

  • Deliver messaging services
  • Manage user accounts
  • Improve service performance
  • Provide customer support
  • Monitor system security
  • Conduct analytics

We do not sell personal data to third parties.


7. Data Retention & Deletion

User data is retained only for the period necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain system security

Users may request deletion of their data at any time by contacting us.


8. Data Sharing with Third Parties

To provide messaging services, information may be shared with trusted partners including:

  • Meta Platforms (WhatsApp Business API)
  • Google RCS infrastructure providers
  • Telecom network operators
  • Cloud hosting providers
  • Payment processors

These partners are required to maintain strict security and privacy standards.


9. Security Measures & Encryption

RAJMATA JIJAU uses industry-standard security practices including:

  • Secure servers
  • Encryption protocols
  • Access control systems
  • Firewall protection
  • Monitoring systems

Despite these measures, no system can guarantee absolute security.


10. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve website performance
  • Track user sessions
  • Analyze traffic
  • Enhance user experience

Users may disable cookies through their browser settings.


11. Data Transfer & Storage

User data is primarily stored on secure servers located in India or in trusted cloud infrastructure compliant with international security standards.

If data is transferred internationally to messaging platform providers, appropriate safeguards are implemented.


12. User Rights

Users have the right to:

  • Access personal information
  • Correct inaccurate data
  • Request deletion of personal information
  • Withdraw consent for data processing

Requests may be submitted by contacting us via email.


13. Policy for Children

Services provided by RAJMATA JIJAU are intended for adults and businesses.

We do not knowingly collect personal information from individuals under the age of 18 years.


14. Updates to Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or security practices.

Updated versions will be published on the official website.


15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Any disputes arising from this policy shall fall under the jurisdiction of courts located in Kolhapur, Maharashtra.


16. Contact Information

For privacy-related inquiries:

RAJMATA JIJAU
UDYAM-MH-15-0032262
Main Road Near Grampanchayat Office
Daryache Vadgaon Karvir
Kolhapur – 416207, Maharashtra, India

Email: FPCKARVIR@GMAIL.COM
Phone: +91 9822881088