— PRIVACY POLICY —
Effective Date: March 2026
This Privacy Policy explains how RAJMATA JIJAU collects, processes, and protects personal and business information when users access its services.
We are committed to maintaining transparency and protecting user privacy in accordance with applicable Indian laws and messaging platform policies.
1. Introduction
RAJMATA JIJAU provides digital communication services including messaging solutions through WhatsApp Business API and RCS platforms.
This Privacy Policy outlines how personal information is collected, used, stored, and protected.
By using our services, users agree to the data practices described in this policy.
2. Information We Collect
User Information
We may collect:
- Business name
- Contact person details
- Email address
- Phone number
- Billing details
Device Information
We may collect technical data such as:
- IP address
- Browser type
- Device information
- Operating system
- Log data
Message Data
To deliver messaging services, we may process:
- Sender and recipient numbers
- Message timestamps
- Message templates
- Delivery status reports
Cookies & Tracking
Our website may use cookies to track user interaction and improve service functionality.
3. Purpose of Data Collection
Data collected by RAJMATA JIJAU may be used for:
- Service delivery
- Account management
- Customer support
- Billing and payment processing
- Technical troubleshooting
- Security monitoring
- Compliance with regulatory requirements
4. Consent for WhatsApp & RCS Data Processing
By using our messaging services, users consent to the processing of messaging data required to deliver communications via:
- WhatsApp Business API
- RCS messaging infrastructure
- Telecom operator networks
Users must ensure that recipients have provided prior consent (opt-in) before sending messages.
5. Legal Basis for Processing
Personal data may be processed based on:
- User consent
- Contractual obligations
- Legal compliance requirements
- Legitimate business interests
6. How We Use Collected Data
Data may be used to:
- Deliver messaging services
- Manage user accounts
- Improve service performance
- Provide customer support
- Monitor system security
- Conduct analytics
We do not sell personal data to third parties.
7. Data Retention & Deletion
User data is retained only for the period necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain system security
Users may request deletion of their data at any time by contacting us.
8. Data Sharing with Third Parties
To provide messaging services, information may be shared with trusted partners including:
- Meta Platforms (WhatsApp Business API)
- Google RCS infrastructure providers
- Telecom network operators
- Cloud hosting providers
- Payment processors
These partners are required to maintain strict security and privacy standards.
9. Security Measures & Encryption
RAJMATA JIJAU uses industry-standard security practices including:
- Secure servers
- Encryption protocols
- Access control systems
- Firewall protection
- Monitoring systems
Despite these measures, no system can guarantee absolute security.
10. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve website performance
- Track user sessions
- Analyze traffic
- Enhance user experience
Users may disable cookies through their browser settings.
11. Data Transfer & Storage
User data is primarily stored on secure servers located in India or in trusted cloud infrastructure compliant with international security standards.
If data is transferred internationally to messaging platform providers, appropriate safeguards are implemented.
12. User Rights
Users have the right to:
- Access personal information
- Correct inaccurate data
- Request deletion of personal information
- Withdraw consent for data processing
Requests may be submitted by contacting us via email.
13. Policy for Children
Services provided by RAJMATA JIJAU are intended for adults and businesses.
We do not knowingly collect personal information from individuals under the age of 18 years.
14. Updates to Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or security practices.
Updated versions will be published on the official website.
15. Governing Law (India)
This Privacy Policy shall be governed by the laws of India.
Any disputes arising from this policy shall fall under the jurisdiction of courts located in Kolhapur, Maharashtra.
16. Contact Information
For privacy-related inquiries:
RAJMATA JIJAU
UDYAM-MH-15-0032262
Main Road Near Grampanchayat Office
Daryache Vadgaon Karvir
Kolhapur – 416207, Maharashtra, India
Email: FPCKARVIR@GMAIL.COM
Phone: +91 9822881088
At Rajmata Jijau, we blend professionalism with a personal touch to build lasting relationships.